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Whether you have a technical question, need support with your course, or are interested in partnership opportunities, our team is ready to assist you.
Technical Support
Enrollment issues, login problems, or course access failures. Use platform messaging if logged in.
japhet@aetradegroup.comGeneral Inquiries
Information about AeTradeGroup, corporate training, or course content.
japhet@aetradegroup.comBusiness & Partnerships
Discuss collaboration, content creation, or mentorship opportunities.
japhet@aetradegroup.comPreferred Contact Method (Logged-In Users)
If you have already created an account and logged in, the fastest way to get support is by using the platform's internal messaging tool.
Create Account / Log In: Ensure you are successfully logged into the AeLearning platform.
Find the Envelope Icon: Look for the envelope icon ([✉️]) in the top-right corner, next to your profile. Click to open messages.
Send a New Message: Click the button to compose a new message. Use the search bar to select the support contact (e.g., "Support").
Enter Subject & Message: Provide a clear subject and describe your issue in the message body.